At the Type 1 Diabetes Family Centre, we recognise that mental wellbeing is just as important as physical wellbeing. In appreciation of this, we offer a mental health service (private billing) to support people of all ages. Please find out more about our Mental Health Clinician, Natalia Hazell, after this important message.

IMPORTANT INFORMATION: Illnesses and infections can be extremely challenging for people with type 1 diabetes to manage. It’s no different with COVID-19.  So, as these are the people we’re here to help, we’re doing all we can to make it as safe as possible to visit the Family Centre. If you have an appointment with one of our healthcare practitioners, you will be required to: 


1. Attend your appointment only if you’re feeling well 

If you are planning to visit the Family Centre, ask yourself how you are feeling. COVID-19 symptoms to watch out for are fever, chills or sweats, cough, sore throat, shortness of breath, runny nose and loss or change in sense of smell or taste. Some people may also experience headaches, muscle soreness, blocked nose, nausea, vomiting and diarrhoea. If you have an appointment, and are experiencing any of these symptoms, we will change your appointment to a telehealth session, so that you can consult with your healthcare practitioner via telephone or video.  


2. Wear a mask  

As with all allied health services, masks are required during a visit to the Family Centre.  


3. Bring your own water bottle or take away coffee 

Please be aware that we’ve temporarily suspended tea, coffee, and water service, so please feel free to bring your own water bottle or tea/coffee with you.


Our Provisional Psychologist, Natalia Hazell, has a background in working with people who are struggling with many complex issues, all at the same time. This is particularly relevant for those of us who are impacted by type 1 diabetes. Using a friendly and strongly empathetic approach, Nat can help you adopt a strengths-based approach to managing the condition.   

Wanting to make some positive behaviour changes, but finding it difficult to stay motivated? Nat’s       client-centred approach, and her use of MOTIVATIONAL INTERVIEWING can be particularly effective if  you are unsure about your capacity to solve your most pressing problems.  Nat can help you explore the problems that are troubling you, and find your own reasons to change.   


Nat can also use the skills embedded in COGNITIVE BEHAVIOUR THERAPY to help you reshape your thinking. Use these to scrutinise the self-talk that is so often associated with type 1, and assess what thought patterns are helpful versus unhelpful. 


Nat is here to help individuals understand their thoughts, emotions, and strengths so that they reach their unique potential. She is flexible in her approach, and will work in ways that help you find constructive, positive ways to deal with the challenges of living with type 1. 

For more information or to make an appointment with Natalia please call 94466446 or email