top of page

Privacy Policy


The Family Centre Board is committed to protecting the privacy of personal information, which is information which directly or indirectly identifies a person.



The purpose of this document is to provide a framework for the Family Centre in dealing with privacy considerations.



The Family Centre is committed to protecting the privacy of the range of personal information it collects and administers.

The Family Centre recognises the essential right of individuals to have their information administered in ways which they would reasonably expect – protected on one hand, and made accessible to them on the other.  These privacy values are reflected in and supported by our core values and philosophies.

The Family Centre is bound by laws which impose specific obligations when it comes to handling information. The organisation has adopted the following principles contained as minimum standards in relation to handling personal information.

The Family Centre will:

  • Collect only information which the organisation requires for its primary functions;

  • Ensure that stakeholders are informed as to why we collect the information and how we administer the information gathered; 

  • Use and disclose personal information only for our primary functions or a directly related purpose, or for another purpose with the person’s consent;

  • Store personal information securely, protecting it from unauthorised access; and

  • Provide stakeholders with access to their own information, and the right to seek its correction;

  • Comply with relevant legislation in relation to privacy.



The Family Centre’s CEO is responsible for the implementation of this procedure, for monitoring changes in Privacy legislation, and for advising on the need to review or revise this procedure as and when the need arises.




The Family Centre will:

  • Only collect information that is necessary for the operation of the Family Centre; 

  • Notify stakeholders about why we collect the information and how it is administered;

  • Notify stakeholders that this information is accessible to them.


Use and Disclosure:

The Family Centre will:

  • Only use or disclose information for the primary purpose for which it was collected or a directly related secondary purpose;

  • For other uses, the Family Centre will obtain consent from the affected person.


Data Quality:

The Family Centre will:

  • Take reasonable steps to ensure the information the organisation collects is accurate, complete, up to date, and relevant to the functions we perform.


Data Security and Retention:

The Family Centre will:

  • Safeguard the information we collect and store against misuse, loss, unauthorised access and modification. 

  • Only destroy records in accordance with the organisation’s Records Management Policy.



The Family Centre will:

  • Ensure stakeholders are aware of the Family Centre’s Privacy Policy and its purposes.  

  • Make this information freely available in relevant publications and on the organisation’s website.


Access and Correction:

The Family Centre will:

  • Ensure individuals have a right to seek access to information held about them and to correct it if it is inaccurate, incomplete, misleading or not up to date.



The Family Centre will:

  • Give stakeholders the option of not identifying themselves when completing evaluation forms or opinion surveys.


Making information available to other organisations:

The Family Centre can:

  • Only release personal information about a person with that person’s express permission. For personal information to be released, the person concerned must show proof of identification and sign a release form.  


Version 4.0

Approved by CEO on Sep 2020

Scheduled review date Aug 2024

Policies can be established or altered only by the Board.

Procedures may be altered by the CEO.

bottom of page